Charlotte Henschen (née Ducker)
Partner, Professional Practices Sector Lead
London
Overview
Driven by ever more demanding regulation and the risk of litigation escalating, professional investigations can be a significant distraction.
At RPC, we advise and defend the broadest range of professional services firms and individuals – from accountants and auditors to architects and surveyors – working on some of the largest and most complex investigations.
As the professionals for the professions, we have a natural affinity with our clients and their responsibilities. Working adeptly to navigate the challenges against you, whether that’s a dispute, a regulatory issue or you are under investigation, we take care of the details so you can get on with business. We listen, address the specifics, and formulate a personalised strategy which could also include placed secondments, training and policy development.
Safeguarding your reputation, your most valuable asset, is our upmost priority.
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How we help
Accountants & Auditors
Acting for accountants, auditors, pension professionals and actuaries we resolve disputes of wide-ranging complexity. Our focus is swift resolution – for you – to minimise impact and protect your interests.
Learn moreArchitects
We work on behalf of architects and their insurers on a variety of legal issues, including dispute resolution and regulatory compliance.
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Construction Professionals
Our expert construction lawyers have a deep-rooted understanding of the sector, meaning you get commercial advice in context, not legal advice in a vacuum.
Learn moreFinancial Professionals
When complex disputes, claims or regulatory challenges strike, you need a law firm that ‘gets it’.
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Legal Professionals
Even experienced legal professionals need assistance and advice at times. We work with both sizable firms and high-street practices to resolve a wide range of complex issues.
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Medical & Healthcare Professionals
Don’t let legal challenges disrupt your life-changing work. You can rely on our dedicated lawyers for medical and healthcare professionals to find pragmatic solutions that protect you.
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Surveyors
Claims against surveyors and property consultants bring complex challenges, and for that you need experts you can trust. From defending claims to providing the best legal advice, we’re invested in your success.
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Related thinking
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Money Covered: The Week That Was – 31 October 2025
Topic: Professional and Financial Risks
31.10.2025
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Lawyers Covered - October 2025
Topic: Professional and Financial Risks
27.10.2025
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RPC has very deep and wide knowledge in the regulatory sector. The team are very responsive to urgent situations, and I wouldn't think twice about recommending.
RPC give very clear and concise guidance, and have a no-nonsense approach. RPC are able to articulate areas of risk exposure in simple and easy-to-understand terms.
Hard-working and flexible, always pursuing the client's objectives. A key player in the field of professional discipline with a very experienced team.
RPC houses a professional negligence team that is considered to be ‘one of the most experienced in the country'.
RPC have been an invaluable source of support. They provide helpful advice on what are sometimes very complex matters.
They are outside the box thinkers and they find solutions to difficult situations. They are very accessible for brainstorming, questions and sound boarding.
FAQs
What types of professional practices does RPC advise?
We represent a wide range of professional service firms and individuals - from accountants, auditors, actuaries and surveyors to architects, lawyers and medical professionals. Whether you're facing regulatory scrutiny, professional negligence claims or reputational risk, our specialist teams deliver tailored, pragmatic advice both for individuals and firm-led structures.
How does RPC help when professionals face regulatory investigations or disciplinary proceedings?
Our Professional Practices team is expert at guiding clients through investigations and disciplinary proceedings, including complaints against oversight bodies like RICS or the SRA, fitness-to-practise hearings, internal inquiries and regulatory enforcement action. We provide representation, policy review, secondment support and bespoke training to help our clients meet the highest ethical and procedural standards.
What kinds of disputes and negligence claims does RPC handle for professional services firms?
We support professionals and their insurers in defending a broad spectrum of negligence, breach of contract, valuation and advisory disputes. From surveyors and architects to actuaries and legal practices, we deliver strong, outcomes‑focused defence strategies through litigation, arbitration or mediation backed by deep sector expertise.
In what ways does RPC support professional practices with non-contentious matters and risk mitigation?
Beyond disputes, we advise on firm governance, partnership structures, client take‑on policies, outsourcing agreements and contractual terms. We assist firms to establish compliance frameworks, run training sessions, draft policies and manage know‑your‑client procedures - helping you to protect your brand and prevent future issues.
Why should professional practices choose RPC as their legal adviser?
We uniquely combine actuarial knowledge, professional-services experience and regulatory insight. We are consistently ranked in leading directories for professional indemnity advice and disciplinary expertise. With offices in London, Bristol, Hong Kong and Singapore - and access to our international network - we offer trusted, international legal support with sector‑specific sensitivity.
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