Professional and financial risks

Perspective - Blog

Upcoming changes financial professionals need to be aware of

Published on 01 October 2024. By Lauren Butler, Associate

There are changes in the air which will affect accountants, financial advisers and other professionals in the financial services industry, and the advice they provide. The Financial Conduct Authority (FCA) has announced a consultation on a new regulatory regime for retail investors. At the same time, the government is planning a crackdown on tax avoidance.

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Perspective - Blog

Growth vs. client care: SRA’s warning on mergers and the risk to public trust

Published on 26 September 2024. By Kirstie Pike, Partner and Aimee Talbot, Knowledge Lawyer and Victoria Lawman, Trainee Solicitor

We consider the key takeaways from the SRA's warning notice to firms growing by merger, which urges firms to keep client interests central to their decision-making processes.

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Perspective - Publication

Lawyers Covered - September 2024

Published on 26 September 2024. By Kirstie Pike, Partner and Carmel Green, Partner and Sarah Herniman, Associate and Charlotte Thurlow, Associate and Nick Cumming, Associate and Victoria Lawman, Trainee Solicitor

It can be tough for busy lawyers to find enough time to service clients, make it safely through the regulation obstacle course, win new work and keep up-to-date with developments, but we've got you covered! Welcome to the August edition of our Lawyers Liability & Regulatory Update, in which we highlight the last month's key developments affecting lawyers and the professional risks they face.

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Perspective - Blog

TPR issues compliance and enforcement policy for pensions dashboard

Published on 23 September 2024. By Kerone Thomas, Associate

On 5 September 2024, the Pensions Regulator (TPR) introduced its new compliance and enforcement policy for the pensions dashboard. Accompanying this announcement was a blog post titled "Act now on pensions dashboards so we don’t have to", which serves as a reminder about the importance of timely compliance.

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Perspective - Blog

The Price and Value Outcome – the FCA publishes its year one insights

Published on 20 September 2024. By David Allinson, Partner and Rachael Healey, Partner

The Consumer Duty was introduced at the end of July 2023 and has applied to closed products from the end of July 2024. One of the cornerstones of the Consumer Duty is the price and value outcome. The FCA defines the price and value outcome as a requirement on firms to make sure the price customers pay is reasonable compared to the benefits they receive. The FCA has published its insights from the first year on the implementation of the outcome and its supervisory activity in relation to cash savings, guaranteed asset protection (or GAP insurance) and platform cash.

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Perspective - Blog

Litigation funder wins nearly £1m in D&O claim

Published on 12 September 2024. By Matthew Watson, Partner and Lauren Butler, Associate

Manolete Partners Plc, an insolvency litigation finance company, has successfully claimed against the former director of Just Recruit Group Ltd (Just Recruit) and awarded £918,590. The Insolvency and Companies Court of the High Court found that the director of Just Recruit, Norman Freed, had breached his directorial duties to the Company during the business's financial collapse.

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Perspective - Blog

Principals and their Appointed Representatives – are principals meeting their supervision obligations? Maybe

Published on 09 September 2024. By Rachael Healey, Partner

The FCA has published its findings into how principals are doing when it comes to the new FCA rules (effective from 8 December 2022) for overseeing/supervising appointed representatives (ARs). The findings paint a mixed picture and will be relevant to those in the FCA regulated market involved with networks which means not just advice firms but also brokers (mortgage brokers and insurance brokers) that operate network structures.

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Perspective - Blog

Use the (en)force(ment) - FCA enforcement data shows a sharp increase in s.166 reviews

Published on 09 September 2024. By David Allinson, Partner

The FCA has published its annual report and accounts for the year 2023 / 2024. This is a voluminous document running to 170 pages. For the purposes of this blog, we're focussing on some interesting data nestled in an appendix concerning the use of s.166 of FSMA.

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Perspective - Blog

BHS directors ordered to pay over £100m in respect of trading misfeasance redress

Published on 04 September 2024. By Zoe Melegari, Senior Associate and Cory Gilbert-Haworth, Associate

On 19 August 2024, the High Court handed down its quantum decision in Wright v Chappell [2024] EWHC 2166 (Ch), which for the first time sets out the method for quantifying loss relating to "trading misfeasance" claims.

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Perspective - Blog

FCA market study into protection product commissions

Published on 03 September 2024. By Faheem Pervez, Associate

Signpost pointing in different directions

The Financial Conduct Authority (FCA) has announced a market study into the commission structure associated with protection products. It aims to assess whether the commissions paid to advisors for recommending such products deliver value for money and ensure positive outcomes for consumers. The study will be launched later this year.

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Perspective - Blog

Pensions Ombudsman publishes corporate plan 2024/25

Published on 02 September 2024. By Kerone Thomas, Associate

The Pensions Ombudsman (TPO) has recently released its Corporate Plan for 2024/25 which sets out key priorities aimed at addressing the increasing demand for its services and the challenges that come with it.

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Perspective - Publication

Lawyers Covered - August 2024

Published on 30 August 2024. By Will Sefton, Partner and Head of Professional and Financial Risks and Carmel Green, Partner and Caroline Shiffner, Senior Associate and Victoria Lawman, Trainee Solicitor and Helen Kerr, Senior Associate

It can be tough for busy lawyers to find enough time to service clients, make it safely through the regulation obstacle course, win new work and keep up-to-date with developments, but we've got you covered! Welcome to the August edition of our Lawyers Liability & Regulatory Update, in which we highlight the last month's key developments affecting lawyers and the professional risks they face.

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Perspective - Blog

SRA introduces new rules to restrict fees recoverable in financial mis-selling claims

Published on 20 August 2024. By Ben Simmonds, Associate and Esme Watson, Senior Associate

The SRA has taken steps to bring law firms and CMCs into line through the introduction of a cap on fees solicitors are able to recover from their clients when acting on their behalf in relation to financial mis-selling claims.

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Perspective - Blog

Navigating the advice-guidance boundary continued...

Published on 14 August 2024. By Ben Simmonds, Associate

In December 2023, the FCA released a Policy Paper (the Paper) which included its proposals for closing the gap between 'holistic advice' and 'information and guidance'. The intention was to "smooth the cliff edge between holistic advice and information and guidance to create a continuum of support." Recent reports indicate that the FCA will shortly be announcing its plan to address this gap.

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Perspective - Blog

The BSPS saga: the redress scheme two years later

Published on 05 August 2024. By Damien O'Malley, Associate

The Financial Conduct Authority (FCA) has reported that fewer than one third of former British Steel Pension Scheme (BSPS) members deemed to have received unsuitable advice to transfer out have actually received redress following the introduction of the redress scheme under s.404 of FSMA. Of the £49m the FCA anticipated would be paid out through the scheme (this of itself being a revised figure), only £8.7m has so far been paid out to affected members.

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Perspective - Blog

The road lengthens for vehicle finance complaints - FCA consults on extending timeframes further

Published on 01 August 2024. By Haiying Li, Associate and David Allinson, Partner

The FCA has published a consultation paper inviting discussion on a further extension to complaints handling rules for motor finance complaints. This comes as a result of the FCA admitting that it will not be able to set out the next steps they intend to take in this area by the anticipated deadline of 24 September 2024.

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Perspective - Publication

Lawyers Covered - July 2024

Published on 30 July 2024. By Will Sefton, Partner and Head of Professional and Financial Risks and Carmel Green, Partner and Caroline Shiffner, Senior Associate and Victoria Lawman, Trainee Solicitor and Helen Kerr, Senior Associate

It can be tough for busy lawyers to find enough time to service clients, make it safely through the regulation obstacle course, win new work and keep up-to-date with developments, but we've got you covered! Welcome to the July edition of our Lawyers Liability & Regulatory Update, in which we highlight the last month's key developments affecting lawyers and the professional risks they face.

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Perspective - Blog

SRA consults the legal sector on proposed changes to their fining framework

Published on 30 July 2024. By Will Sefton, Partner and Head of Professional and Financial Risks and Victoria Lawman, Trainee Solicitor

The SRA is conducting a consultation from the 28 June to 20 September 2024 on their proposed changes to the SRA Fining Guidance. The regulator is seeking feedback in response to the new unlimited fining powers granted under the Economic Crime and Corporate Transparency Act (ECCTA 2023).

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Perspective - Blog

Embracing digital change: the new reporting functions for the Financial Reporting Council

Published on 19 July 2024. By Heather Buttifant, Associate and George Smith, Partner

The Financial Reporting Council (FRC) has announced two new functions, to better understand its existing market intelligence and to deliver on UK growth and competition. However, following the King's speech this week, and with the industry expecting a new, more powerful regulator in the Audit, Reporting and Governance Authority (ARGA) under this new Labour government, are these new functions simply a steppingstone to wider auditing reform?

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Perspective - Blog

The What, the How, and the Responsibility – Liability of Principals for actions of Appointed Representatives under FSMA s39

Published on 12 July 2024. By Alison Thomas, Associate

The Court of Appeal has recently affirmed the views of the lower court on the liability of principals for their appointed representatives' actions in KVB Consultants Limited v Jacob Hopkins McKenzie Limited and others.

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Perspective - Blog

FCA Review of Consumer Duty Outcomes Monitoring Across the Insurance Industry

Published on 10 July 2024. By Hattie Hill, Associate and Esme Watson, Senior Associate

In this blog we take a look at the FCA's recent review of Consumer Duty outcomes monitoring across the insurance sector.

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Perspective - Publication

Entering the codified world – Code of Conduct for directors

Published on 03 July 2024. By Matthew Watson, Partner

The Institute of Directors (IoD) has recently published a consultation paper on a Code of Conduct for Directors (the Code) to assist directors in making better decisions given their increasingly "vital, complex and challenging" roles and responsibilities.

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Perspective - Publication

Lawyers Covered - June 2024

Published on 28 June 2024. By Will Sefton, Partner and Head of Professional and Financial Risks and Carmel Green, Partner and James Ainsworth, Senior Associate and Dan Bryan, Associate and Karl Shortman, Associate and Aimee Talbot, Knowledge Lawyer

It can be tough for busy lawyers to find enough time to service clients, make it safely through the regulation obstacle course, win new work and keep up-to-date with developments, but we've got you covered! Welcome to the June edition of our Lawyers Liability & Regulatory Update, in which we highlight the last month's key developments affecting lawyers and the professional risks they face.

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Perspective - Podcast

Money Covered: June 2024 – the FCA's Consumer Duty – almost one year on

26 June 2024

Welcome to Money Covered, a monthly podcast from RPC aimed at those dealing with complaints, claims and risk management in the financial services sector.

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Perspective - Blog

The Financial Ombudsman Service Proactive Settlement Scheme - Here to Stay

Published on 24 June 2024. By Faheem Pervez, Associate

The Financial Ombudsman Service's (FOS) Proactive Settlement Scheme (the Scheme), designed to encourage businesses to settle customer complaints quickly, is here to stay following its trial introduction in April 2023. The Scheme was trialled as a way to encourage early settlement allowing businesses to make a settlement offer in response to complaints referred to the FOS within 21 days, provided they notified the FOS of their intention to do so within 14 days of being told that a complaint had moved to the investigation stage. The FOS has now confirmed that the Scheme will become a permanent feature of their complaint resolution process.

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Perspective - Blog

Another failed FOS judicial review on the issue of whether a customer was an "eligible complainant"

Published on 18 June 2024. By Rachael Healey, Partner

Professional practices RPC law

The High Court has rejected a judicial review claim arguing that (1) a complainant was not an eligible complainant having identified themselves as an "elective professional client" and (2) the FOS' approach to redress (adopting the FTSE UK Private Investors Income Total Return Index) and contributory negligence was irrational. The High Court judgment is a further example of the courts endorsing FOS' approach to complaints and its wide jurisdiction. The judgment is hot on the heels of the Court of Appeal judgment in Options last month. It is also a further example of permission having been granted to proceed with a judicial review and the increased appetite for respondent firms to challenge FOS, likely to be fuelled by the ever increasing FOS redress caps.

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Perspective - Publication

Lawyers Covered - May 2024

Published on 29 May 2024. By Will Sefton, Partner and Head of Professional and Financial Risks and Carmel Green, Partner and Helen Lindup, Associate and Georgia Durham, Associate and Lauren Paterson, Associate

It can be tough for busy lawyers to find enough time to service clients, make it safely through the regulation obstacle course, win new work and keep up-to-date with developments, but we've got you covered! Welcome to the May edition of our Lawyers Liability & Regulatory Update, in which we highlight the last month's key developments affecting lawyers and the professional risks they face.

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Perspective - Blog

Fiduciary Duties Post Liquidation

Published on 29 May 2024. By Hattie Hill, Associate

In the recent case of Mitchell v Al Jaber [2024] EWCA Civ 423, the Court of Appeal confirmed that a shareholder and director may still be subject to a fiduciary duty when purporting to transfer company property, even after the company enters liquidation. The decision was made in relation to British Virgin Island (BVI) law, but on the basis of English case authorities.

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Perspective - Blog

Finfluencers update: Reality TV stars face FCA charges

Published on 24 May 2024. By David Allinson, Partner and Patrick Barclay, Associate

The FCA has charged 9 individuals for allegedly promoting or advising on contracts for difference ("CFDs"), a financial product where investors bet on the price of assets, via their social media accounts. The defendants include several former Love Island TV stars including: Biggs Chris, Jamie Clayton, Rebecca Gormley and Eva Zapico, as well as The Only Way is Essex star Lauren Goodger

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Perspective - Blog

ICAEW announces key Professional Indemnity Insurance changes, whilst scaling back on the full suite of proposed changes

Published on 21 May 2024. By Patrick Barclay, Associate and Hattie Hill, Associate

The ICAEW has confirmed some of the changes to its professional indemnity insurance (PII) requirements, which will come into effect from 1 September 2024.

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Perspective - Blog

Raising standards, welcoming views and closing the gap in tax advice

Published on 21 May 2024. By George Smith, Partner

This article considers the Government's attempt to kick incompetent, unprofessional, unscrupulous and substandard tax advisors out of the market.

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Perspective - Blog

FCA publishes Consumer Duty 'Dear CEO' letters

Published on 20 May 2024. By Ash Daniells, Senior Associate

The FCA has published a series of 'Dear CEO' letters, setting out its expectations ahead of the the Consumer Duty's implementation in respect of closed products and services. The letters are sent ahead of the 31 July 2024 deadline.

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Perspective - Publication

Money Covered: The Week That Was – 10 May

Published on 10 May 2024. By Rachael Healey, Partner and Robert Morris, Partner and David Allinson, Partner and George Smith, Partner

Welcome to The Week That Was, a round-up of key events in the financial services sector over the last seven days.

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Perspective - Blog

Multiple Dwellings Relief - a problem for tax advisers?

Published on 09 May 2024. By Hannah Kendall, Trainee Solicitor and Rachael Healey, Partner

Signpost pointing in different directions

Recent cases before the tax tribunal have highlighted an issue for tax advisers involved with multiple dwellings relief – is the issue of multiple dwellings relief about to impact professionals outside of the legal industry?

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Perspective - Publication

Money Covered: The Week That Was – 3 May

Published on 03 May 2024. By Rachael Healey, Partner and Robert Morris, Partner and David Allinson, Partner and George Smith, Partner

Signpost pointing in different directions

Welcome to The Week That Was, a round-up of key events in the financial services sector over the last seven days.

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Perspective - Publication

Lawyers Covered - April 2024

Published on 30 April 2024. By Will Sefton, Partner and Head of Professional and Financial Risks and Carmel Green, Partner and Helen Lindup, Associate and Georgia Durham, Associate and Lauren Paterson, Associate

It can be tough for busy lawyers to find enough time to service clients, make it safely through the regulation obstacle course, win new work and keep up-to-date with developments, but we've got you covered! Welcome to the March edition of our Lawyers Liability & Regulatory Update, in which we highlight the last month's key developments affecting lawyers and the professional risks they face.

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Perspective - Publication

Money Covered: The Week That Was – 26 April

Published on 26 April 2024. By Rachael Healey, Partner and Robert Morris, Partner and David Allinson, Partner and George Smith, Partner

Welcome to The Week That Was, a round-up of key events in the financial services sector over the last seven days.

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Perspective - Blog

Derivative actions – The Court of Appeal considers when permission will be granted to shareholders of non-UK claims to pursue a derivative claim

Published on 23 April 2024. By Zoe Melegari, Senior Associate and Matthew Watson, Partner

In Durnont Enterprises Ltd v Fazita Investment Ltd [2024] EWCA Civ 299, the Court of Appeal recently dismissed the appeal of a shareholder of a Cypriot-based company for permission to continue a derivative action against various defendants.

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Perspective - Blog

The beginning of the end for UK resident "non-doms"?

Published on 22 April 2024. By George Smith, Partner and Ben Simmonds, Associate

George Smith specialises in defending claims against financial professionals, including accountants, independent financial advisors, brokers and pensions professionals. Ben Simmonds is an Associate in the Professional & Financial Risks team at RPC, specialising in defending claims and complaints for professionals within the finance sector.

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Perspective - Publication

Money Covered: The Week that Was - 19 April

Published on 19 April 2024. By Rachael Healey, Partner and Robert Morris, Partner and David Allinson, Partner and George Smith, Partner

Welcome to The Week That Was, a round-up of key events in the financial services sector over the last seven days.

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Perspective - Blog

FOS Plans and Budget for 2024/25

Published on 15 April 2024. By Hattie Hill, Associate and David Allinson, Partner

We take a look at The Financial Ombudsman Service's strategic plans and budget for the upcoming year ahead.

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Perspective - Blog

FCA vehicle finance review - the road trip continues

Published on 15 April 2024. By David Allinson, Partner

The FCA has provided a brief update on its ongoing review of vehicle finance arrangements. Difficulties with data gathering have been noted and firms are reminded of the need to maintain adequate financial resources. A judicial review application is also revving its engine!

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Perspective - Blog

FOS' plans to charge CMCs – an update (or lack of)

Published on 10 April 2024. By Ash Daniells, Senior Associate

The Work Couch

We reported back in February that the Financial Ombudsman Service (FOS) had announced plans to begin charging case management companies (CMCs) a fee for bringing a complaint. The consultation closed in January, and we've been eagerly awaiting the feedback. Following the publication of FOS' 2024/25 Plan and Budget, it seems there may be another opportunity for feedback to be provided.

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Perspective - Blog

What does it meme? The FCA's published guidance on 'finfluencers'

Published on 08 April 2024. By David Allinson, Partner and Rachael Healey, Partner

The FCA has published their guidance on financial promotions on social media, highlighting how firms and individuals can ensure their marketing strategy remains compliant with existing obligations.

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Perspective - Blog

A call for evidence: simplification of the Tax Administration Framework

Published on 28 March 2024. By Ben Simmonds, Associate

As part of its ongoing review of the Tax Administration Framework, the government has issued a further call for evidence in relation to HMRC's enquiry and assessment powers, penalties and safeguards (the Call for Evidence). This follows two previous consultation publications and works towards the government's wider objective "to simplify and modernise the tax system, tackle non-compliance, make the tax system fairer for taxpayers and to make the customs system better for traders."

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Perspective - Publication

Lawyers Covered - March 2024

Published on 26 March 2024. By Will Sefton, Partner and Head of Professional and Financial Risks and Carmel Green, Partner and Helen Lindup, Associate and Georgia Durham, Associate and Lauren Paterson, Associate

It can be tough for busy lawyers to find enough time to service clients, make it safely through the regulation obstacle course, win new work and keep up-to-date with developments, but we've got you covered! Welcome to the March edition of our Lawyers Liability & Regulatory Update, in which we highlight the last month's key developments affecting lawyers and the professional risks they face.

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Perspective - Blog

FCA Business Plan 2024/25: Regulator sets out its plan of action for the next 12 months

Published on 26 March 2024. By David Allinson, Partner

The FCA has published its Business Plan for 2024/25, outlining its objectives over the next 12 months to deliver what it promised in its 3-year strategy, launched in April 2022. The FCA describes an "ambitious programme" of work ahead, seeking to achieve better outcomes for consumers and markets.

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Perspective - Blog

Some rumblings but little thunder – the FCA's Thematic Review of retirement income advice

Published on 20 March 2024. By David Allinson, Partner and Rachael Healey, Partner

The FCA has published the long-awaited result of its Thematic Review into retirement income advice. Predictably, this highlights some areas for improvement but (dare we say) the overall tone is perhaps positive.

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Perspective - Blog

FOS cap increases to £430,000 and £195,000 for complaints referred on or after 1 April 2024

Published on 14 March 2024. By Rachael Healey, Partner

In a press release yesterday, FOS announced increases to the applicable FOS cap that will impact complaints referred to FOS on or after 1 April 2024. £430,000 will apply to complaints about acts or omissions by firms on or after 1 April 2019 where the complaint is referred on or after 1 April 2024 and £195,000 will apply to complaints about acts or omissions by firms on or after 1 April 2019 where the complaint is referred on or after 1 April 2024.

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Perspective - Blog

When breach gets you nowhere – Ickenham Travel Group Ltd v Tiffin Green Ltd

Published on 13 March 2024.

In a recent judgement the High Court reiterated the principle that breach of duty alone is not sufficient to succeed in a claim of professional negligence against an auditor. This highlights the importance of evidencing actual loss and a chain of causation.

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