"It's all about communication and tailoring your approach with each person involved in a matter, with the view of achieving the best outcome for the client."

"People and communication are at the heart of what we do and I excel at this first and foremost with clients. It's all about communication and tailoring your approach with each person involved in a matter, with the view of achieving the best outcome for the client.

I listen, understand the clients' objectives, identify the issues in a claim, assess the risks   quickly identify what is required to resolve a dispute and the best way to achieve this.  I am personable,  approachable, instinctively commercial and responsive. I get a huge amount of satisfaction from being able to achieve a client's goals."