"There is always something new happening in terms of the claims we are seeing, and it keeps me fresh and alert."

"My work focuses on the insurance sector. There is always something new happening in terms of the claims we are seeing and it keeps me fresh and alert.

When it comes to client relationships, communication is key. I strive to always provide clear and precise advice so my clients know what the next steps are and matters can continue to move forward in a positive way. I pride myself on having a high attention to detail and I'm always looking for commercial solutions.

I will always pick up the phone wherever possible or meet in person. I find it to be the best way to establish and build rapport with clients."